Frequently asked questions

I know I want a LÍLLÉbaby carrier but which one is right for me?
LÍLLÉbaby offers a great range of baby carriers and here at 'Lille Baby and Me' we want you to find the carrier that best suits your needs and lifestyle. Each collection page has a detailed description of each carrier but below gives you an overview of each:
COMPLETE™ Collection: Is LÍLLÉbaby's flagship carrier, with its' classic design and innovative features the COMPLETE started a baby wearing comfort revolution. The COMPLETE has 6 ergonomic carrying positions, lumbar support and near-limitless adjustability, the COMPLETE is everything you need to carry your little one comfortably from birth to throughout the toddler years!
Pursuit Collection: LÍLLÉbaby's Pursuit Collection is designed specifically for parents on the go. The Pursuit combines the comfort and functionality of the COMPLETE with adventure-ready features to help you show your little one the world. The combination of soft responsive fabric, the advanced ergonomic fit and ample storage pockets including a water bottle pouch make it the ideal tool for all-weather exploring.
Serenity Collection: LÍLLÉbaby's Serenity Collection features three easy-to-adjust seat positions with a front strap and waist belt adjusters ensuring a perfect fit for you and your baby. The Serenity carrier comes with a tote bag included. You can see a video of the Serenity features on the video menu on the home page
Dragonfly™ Wrap: LÍLLÉbaby's innovative Dragonfly wrap features an easy-to-use design and comfortable back panel that allows you to be hands free no matter what your day throws at you. The Dragonfly wrap is made with an all-natural fibre blend material to keep you and baby comfortable all day and will fit sizes 6-24.
How do I use my Carrier?
Can LÍLLÉbaby carriers be used with newborns and do I need to buy an infant insert?
What is the difference between Airflow and ALL seasons in the COMPLETE™ and Serenity Collections?
How will my order be sent to me?
We offer FREE UK DELIVERY and send your order out to you within 2 working days via a UPS or HERMES tracking service.